All orders will be delivered/shipped within 2-5 days of receipt. Although we offer express shipping options, we cannot guarantee delivery time. The customer is responsible for covering any charges for express shipping. Lavender is not responsible for the loss or misplacement of packages sent to the wrong address by the logistics provider for any unforeseen circumstances. At the time of placing your order, please be sure to provide the correct shipping address. We are not responsible for packages sent to the wrong address as entered by the customer.